Privacy Policy

At Rehuman Limited, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our health application (the “App”) and participate in user testing.

1. Consent

By using our App or participating in user testing, you consent to the collection, use, and processing of your personal information as described in this policy. We take your privacy seriously and are dedicated to protecting your personal information.

2. Information We Collect

We collect the following types of personal information:

• Health data (e.g., heart rate, steps) from wearable and connected devices connected to your account

• Contact details (e.g., email, name) provided during user account creation

• Information provided during user testing (e.g., feedback, survey responses, and additional personal details)

• User interaction data to improve our services

You may withdraw your consent to the collection of health data at any time by removing your wearable device from your account. Once removed, we will stop collecting health data from that device.

3. How We Use Your Information

We use your personal information to:

• Provide health metrics and updates

• Store health data securely using Google Firebase

• Authenticate your identity for secure access to the App

• Analyse user engagement through Firebase Analytics to improve services

• Conduct user testing, gather feedback, and improve the overall user experience

4. Data Retention

We retain your personal data according to the following schedule:

• Health Data: Stored for 3 years.

• Personal Data: Stored for 1 year after your account is terminated.

If you invoke your Right to Erasure, your data will be deleted earlier, subject to legal and regulatory requirements.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data we hold.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request deletion of your personal data under certain conditions.

• Right to Restrict Processing: Request a restriction on processing your data.

• Right to Data Portability: Request the transfer of your data to another service provider.

6. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: By using the App and/or participating in user testing, you consent to the processing of your personal data.

• Contractual Necessity: Processing is necessary for fulfilling our contract with you.

• Legal Compliance: To comply with applicable laws and regulations in the UAE, UK, and US.

7. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party vendors (e.g., cloud storage providers such as Google Firebase) who assist us in providing services.

• Legal Authorities: To comply with legal obligations or respond to lawful requests.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

8. Security of Your Data

We implement appropriate technical and organizational measures to ensure the security of your personal data. Health data collected from wearables is securely stored using Google Firebase, and access to sensitive information is restricted to authorized personnel.

9. Document Management System

We store certain personal data within our secure document management system. Access to this data is restricted to authorized personnel on a need-to-know basis, ensuring that your personal information is handled with the highest level of confidentiality and security.

10. User Testing Data

If you participate in user testing, we may collect additional personal data such as your feedback and survey responses. This information will be used to improve our services and will be retained for as long as necessary to achieve this purpose.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified of significant updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at info@rehuman.co.uk.

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